Tickets, calls and reviews in one index, so a question about your customers gets an answer with the quotes behind it.
One box across your help desk, call recordings and app store reviews, matched by meaning as well as by word.
3.40.0×
Requests are counted once however they were phrased, then ranked by how fast they grow.
Feedback is translated, then clustered with everything else.
Every answer links back to the tickets and calls behind it.
A post in your channel the moment a topic jumps.