Thousands of conversations, one page on Monday.

01 · Collect

Connect the places customers already talk

Add your help desk, call recorder and app store listings in a few clicks. Parley backfills twelve months of history on the first day.

  • Tickets, chats and call transcripts
  • Public reviews, matched to app versions
  • Personal data redacted before analysis
Sources3 of 4 connected

02 · Group

Count a request once, however it was phrased

Parley clusters requests by meaning. Connect your CRM and every cluster shows the accounts behind it and the revenue they carry.

  • Clusters you can merge, split and rename
  • Account and ARR on every mention
  • Links back to the original ticket or call

Cluster

CSV export

38 mentions

Also said as

  • “download as CSV”
  • “export to Excel”
  • “get my data out”
  • “spreadsheet export”
Accounts asking$167k ARR
  • NNorthpeak$84k
  • KKitebase$51k
  • PPolar Bank$32k

03 · Report

One page in your inbox every Monday

The digest lists what is rising, what is new and what went quiet, with quotes you can paste straight into a spec.

  • Sent to Slack, email or both
  • Filtered per team, product area or plan
  • Ask a follow-up question in the reply
See a sample digest
P

Week 41: CSV export tripled

Parley Digest · Monday 8:00

Three things changed in 4,912 conversations this week.

  • RisingCSV export, 38 mentions (11 last week)
  • NewSAML SSO, raised on 4 enterprise calls
  • QuietDark mode, 2 mentions, down from 17
“We export to a spreadsheet every Friday just to build one chart.”
Ops lead, Northpeak